Return & Exchange Policy

At BrezelMerch, we take pride in providing custom, made-to-order products. Since each item is individually produced per order, we are unable to accept returns or exchanges. Please ensure that all details, including sizes, designs, and quantities, are correct before completing your purchase.

Order Issues or Damaged Goods

In the rare event that your item arrives damaged or there is an issue with the product, please contact us within 7 days of receiving your order. We will do our best to resolve the issue promptly by offering a replacement or a refund for defective merchandise.

Sizing Information

We recommend referring to our size guide before placing your order to ensure you select the correct fit. If you are unsure about sizes or have any questions, please feel free to reach out to our customer support team.

Non-refundable Charges

Please note that shipping fees are non-refundable, and you are responsible for any shipping costs associated with the return of damaged items (if applicable).

Legal Disclaimer

By purchasing from BrezelMerch, you acknowledge and agree to this policy. We reserve the right to update or modify our return and exchange policy at any time. Any changes will be reflected here.

If you have any further questions or concerns about your order, don't hesitate to contact us. We’re here to help!